Amazon Accused Of Using “Fake” Ambassadors To Promote Working Conditions In Their Warehouses

Amazon enlisted an army of fulfillment-center employees to write positive comments about working in its warehouses on social media. They are called “FC Ambassadors.” The company claims that real people are behind these accounts, however, people think there’s something fishy about them. Pointing out the “robotic” and “scripted” language, many believe that Amazon is using these “workers” to defend its reputation.

FC in Amazon-terms stands for Fulfillment Center—the largest warehouses in the company’s logistics network. Many of them clock in at around 1 million square feet. When you hear furious workers talk about peeing in bottles because they’re unable to walk to the bathroom, these are usually the facilities they have in mind.

Image credits: dulcedecommie

“FC ambassadors are employees who work in our FCs and share facts based on personal experience,” Lindsay Campbell, a spokeswoman for Amazon said. “It’s important that we do a good job educating people about the actual environment inside our fulfillment centers, and the FC ambassador program is a big part of that along with the FC tours we provide.”